DOMAIN PACK

Support Case Triage

Classify a support issue by impact, urgency, reproducibility, and routing evidence.

SKILL ID customer-support-triageSLASH /customer-support-triageCOLLECTION Customer Success and Support
01 / INSTALL

Take this skill
to your assistant.

Export this skill by its documented ID. GNCore creates a portable SKILL.md folder in a ZIP; copy that folder to your assistant’s documented skills directory.

SKILL ZIP EXPORT
gncore export --skills customer-support-triage --output customer-support-triage.zip
02 / INVOKE

Give it the context.

Where native slash-skill invocation is supported, begin your prompt with the slash name and follow it with your task and acceptance checks.

EXAMPLE PROMPT
/customer-support-triage [describe your task, context, constraints and success criteria]
What this skill does not do

It provides instructions for your assistant. It does not execute independently, enable tools your assistant lacks, or guarantee an output.